Should I happen to call in (to one of the branches of Lloyds TSB's customer service) at 8pm, wait on hold for an hour, and finally get through at five to nine, then it's not my problem that you close in five minutes. The fact that you don't have enough staff isn't my problem - it's not like there's a lack of people looking for jobs. Being bitchy, whiny, moany, and telling me that you don't want to do something because it's going to take too long...not my problem. Would be your problem if I'd remembered to ask for your name, you lazy cow.
Someone remind me to get rich and move to Barclays.
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